for your peace of mind, a secure safe is provided in your villa to store valuables such as passports, jewelry, and electronics. we highly recommend using it during your stay.
below, you will find easy step-by-step instructions on how to operate the safe.if you encounter any issues or need assistance, please contact us.
SETTING A NEW CODE
1. LOCATE THE SAFE IN ONE OF THE BEDROOMS
when you arrive, you will find the safe door open.
2. PRESS THE RED BUTTON
on the inside of the safe door, you will find a red button. Press it once.
3. ENTER A CODE OF YOUR CHOICE
enter a 3-8 digit code of your choice on the keypad, then press the ✔ button to confirm.
NEED HELP?
1. DOUBLE-CHECK YOUR CODE
Ensure you are entering the correct code you previously set.
2. WAIT IF LOCKED OUT
If too many incorrect attempts were made, the safe may temporarily lock for 3 minutes. Wait a few minutes before trying again.
3. CONTACT US
If you are still unable to open the safe, please reach out to our team for assistance. For security reasons, only registered guests can request a safe reset.